Every single time you talk to each customer it gives you a chance to strengthen your relationship with them.
We are an interactive voice messaging company; our technology is designed to send voice messages to large customer bases. We have a range of products that help you collect debt and overdue items, undertake marketing campaigns and gather data.
Our technology is designed to provide tailored solutions to suit your brand, your market and your needs and has consistently helped our customers save time and money, increase revenue and enhance customer relationships.
Talkingtech was formed in 1986 and now services a wide range of major mobile, telecommunications and utility companies all around the world.
We have offices in Australia, New Zealand, North America and the United Kingdom.
We offer three key products:
i-tiva for Libraries A connection that your patrons can access 24 hours a day, seven days a week and/or a personalised reminder to help them return overdue items and collect reserved or held items.
intouch for Business A hosted solution that automates the outbound calling function of your contact centre. Interactive voice messaging allows you to contact all your customers personally and capture their responses.
Contactpoint Contactpoint is a fully hosted outsourced call centre service.
