Debt Recovery
When your customers make you want to scream TALKINGtech COLLECTIONS gives them a gentle reminder.
Quick, courteous, and automatic, TALKINGtech COLLECTIONS delivers tailored voice reminders that prompt clients to respond, and gives them real-time options for replying there and then. More effective than traditional methods, TALKINGtech COLLECTIONS is proven at recovering more credit / loan money with less cost. Easy, quick, courteous and cost efficient voiced reminders to send to account holders. More efficient and quicker than traditional methods of collections. e.g. direct marketing or contact centres.
How do we do this?
By sending targeted messages to your clients that you define i.e;
- Friendly reminders
- Barred customer reminders
- Payment options
- Promise to pay commitment
- High usage warnings
- Continuous credit card set up (also for debit cards)
Autopay
Making payments over the phone has never been easier! Autopay is a fully hosted and managed 24/7 IVR payment system allowing customers to make real-time payments during automated outbound and inbound calls. Features include: real-time or batch payment validation, payment receipt issued by SMS, anti-fraud screening, out of hours payment and live caller transfers to call centre or help desk for declined or failed payments.
Campaign Manager
Our Campaign Manager webtool allows you to securely view and manage your TALKINGtech profiles at your own convenience. This fantastic tool provides a simple graphical interface that allows you to control many aspects of work and is designed to easily scale from small bodies of work to large multi-department, multi-file dialling.
OUR SOLUTIONS
Our range of solutions can help you send notifications, collect debt and overdue items, undertake marketing campaigns, measure customer satisfaction and gather data.