intouch COLLECTIONS

WHEN YOUR CUSTOMERS MAKE YOU WANT TO SCREAM. 
intouch COLLECTIONS GIVES THEM A GENTLE REMINDER.

Quick, courteous, and automatic, intouch COLLECTIONS delivers tailored voice reminders that prompt clients to respond, and gives them real-time options for replying there and then. 

More effective than traditional methods, intouch COLLECTIONS is proven at recovering more money with less cost.

Easy, quick, courteous and cost efficient voiced reminders to send to account holders.  More efficient and quicker than traditional methods of collections. e.g. direct marketing or call centre’s. 

How do we do this?

By sending targeted messages to your clients that you define i.e;
•  Friendly reminders
•  Barred customer reminders
•  Payment options
•  Promise to pay commitment
•  High usage warnings
•  Continuous credit card set up (also for debit cards)

Making payments over the phone has never been easier! intouch Autopay is a fully hosted and managed 24/7 IVR payment system allowing customers to make real-time payments during automated outbound and inbound calls. Features include: real-time or batch payment validation, payment receipt issued by SMS, anti-fraud screening, out of hours payment and live caller transfers to call centre or help desk for declined or failed payments.

Please click here for demonstrations of the profiles above...